7. How long does it take to get my money back?

Once we have received and approved your return, the refund will normally be processed within 3–5 business days.

The time it takes for the money to appear in your account depends on your payment method:

  • Card payment: 3–5 business days after the refund is processed
  • Invoice: The invoice will be cancelled or adjusted
  • Vipps / PayPal: Usually within 1–3 business days

If you have not received your refund after 10 business days, please contact our customer service.

Updated