5. How do I return an item?

You can return most items within 30 days of receiving your order.

For the return to be approved, the item must normally:

  • Be unused
  • Be in its original condition
  • Have original tags where applicable

How to register a return

  1. Log in to your customer account.
  2. Open the order you wish to return.
  3. Select the item or items you want to return.
  4. Select the return reason.
  5. Follow the return shipping instructions.

Pack the item securely before sending it back.

Once the return is received and approved, we will start the refund process.

Updated