If you're having trouble logging into your account, don’t worry – here are a few simple steps to help you get back in.

🔐 1. Double-check your email and password

• Is your email spelled correctly?
  Try typing it again – small typos are easy to miss.

• Are you using the correct password?
  Passwords are case-sensitive, so make sure you’ve got capital letters and symbols right.

🔁 2. Try “Forgot password”

• Click “Forgot password” on the login page.

• Enter your email and follow the instructions in the reset email.

Didn’t get the email? Check your spam/junk folder or make sure you entered the correct address.

🆕 3. Do you have an account?

• It’s possible you checked out as a guest before and never created an account.

• Try registering a new account – if one already exists with that email, you’ll be notified.

🧑‍💻 4. Contact us if it still doesn’t work

If none of the steps above help, please reach out to our customer support. We’ll assist you with:

• Regaining access to your account

• Checking if your account exists

• Correcting any profile errors

Updated 08 May 2025 09:13