Can I exchange an item instead of returning it?

Yes, you can exchange! Many of our customers just want a different size, color, or variant โ€“ not a refund. We make it easy to exchange instead of returning.


๐Ÿ” How do I exchange an item?

  1. Try the item at home
    As long as it's unused and in original condition, youโ€™re eligible for an exchange.

  2. Visit our return/exchange portal
    There, you can choose exchange instead of refund.

  3. Select your desired size or color
    If the item is in stock in your preferred variant, weโ€™ll reserve it as soon as we receive the return.

  4. Send the original item back
    Use the return label provided and follow the instructions.


๐Ÿงพ Important exchange conditions

  • Exchanges must be made within the allowed time frame (usually 14โ€“30 days โ€“ check our return policy).

  • Items must be unused and returned in original packaging.

  • If the requested exchange item is out of stock, weโ€™ll notify you and offer an alternative or a refund.


๐Ÿ’ก Tips

  • Exchanges are processed faster when you register your preferred item right away.

  • You can also leave a note in the return portal if you're unsure what to select.

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