Yes, you can exchange it! Many of our customers simply want a different size, colour or variant – not a refund. We make it easy to exchange an item instead of returning it.
🔁 How do I exchange an item?
Receive the item and try it on at home
As long as it is unused and in its original condition, it can be exchanged.Go to our returns or exchanges portal
There, you can select that you want an exchange instead of a refund.Select the desired size/colour
If the item is in stock in the desired variant, we will reserve it for you as soon as we receive the return.Send the item back
Use the return label and follow the instructions.
🧾 Important exchange terms
Exchanges must be made within the deadline (usually 14–30 days – see our returns policy).
The item must be unused and in its original packaging.
If the requested replacement item is out of stock, we will let you know and offer an alternative or a refund.
💡 Tips
Exchanges are processed more quickly if you register your desired size/colour straight away.
You can also leave a comment in the returns portal if you are unsure what to choose.
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